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How to Evaluate a Boarding Facility Before a Summer Trip

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Summer is peak season for boarding, and the best facilities often fill up weeks ahead. If you will be traveling without your dog, start your research early. A good boarding facility should be clean, safe, well staffed and honest about how it cares for dogs. Touring in person is the best way to find out.

Start with the basics

  • Check whether your city, county or state requires boarding facilities to be licensed or inspected, and ask to see current paperwork.
  • Ask about vaccination requirements. Reputable facilities generally require proof of certain vaccines. Talk to your veterinarian about which ones your dog needs and how far ahead to schedule them.
  • Ask how far in advance you should book, and what the cancellation policy is.
  • Read reviews from multiple sources, and ask friends, neighbors and your veterinarian for recommendations.

What to look for on a tour

A good facility will be happy to show you around, including the areas where dogs sleep and play. Pay attention to:

  • Cleanliness. Some odor is normal, but strong smells, dirty runs or overflowing waste are red flags.
  • Temperature control. Indoor areas should be climate controlled. Ask how they keep dogs cool during heat waves and what happens if the power goes out.
  • Shade and water. Outdoor areas should have shade and fresh water.
  • Secure fencing and double gates to prevent escapes.
  • Calm, attentive staff who handle dogs gently and seem to know them.

If a facility will not let you see the areas where dogs spend their time, consider that a reason to look elsewhere.

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Questions to ask

  • How many staff are on site during the day and overnight?
  • How often do dogs go outside, and for how long?
  • Do dogs play in groups? How are groups matched, and is solo play available?
  • How do you handle dogs who are anxious, not eating or showing signs of illness?
  • What is your plan for veterinary emergencies? Which clinic do you use?
  • Can I bring my dog’s own food, bed or toys?
  • How do you give medications, and how do you track them?
  • Will you send updates while I am away?

Prepare your dog for the stay

If your dog has never boarded, consider a short trial stay, such as a single night, before a longer trip. Pack your dog’s regular food in labeled daily portions to avoid stomach upset from a sudden change. Provide written instructions for feeding, medications, behavior quirks and your veterinarian’s contact information.

Make sure your dog wears a well-fitted collar with an ID tag showing your cell phone number, and that their microchip registration is current. Leave an emergency contact who is local and can make decisions if you cannot be reached. Then enjoy your trip, knowing your dog is in good hands.

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